I have seen a mention or two of water on the floor (and I didn't even check for that), maybe a leaking sunroof before, but I never thought it would happen to me.

You may need to check and make sure they are not plugged up.

If you find yourself in a hole, the first thing to do is stop diggin'.

Your dealer actually said that to you when you showed them the problem?

It's kind of like all the roof floodings/collapsings on the news, from people neglecting to clear leaves and ebris from drains and gutters. I feel bad for you, but most likely it could have been pevented if you had checked while the storm was just forcast. If something however is actually defective with your drains, VW should replace your vehicle, or at least completely fix any and all water damage. have it looked at.

And just in case people think we Californians are exagerating, I have lived in Florida, and what we have had in the last two days lives up to the worst thunderstorm downpours I have seen there, except lasting for hours. It has been just insane.

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Suddenly today, they tell me at the dealership that VW won't cover the first day of a loaner car. This is my second Touareg, and they've covered day one seeral times in the past. I wouldn not have bought the second one if they had told me it was VW's policy not to pay for the first day of a loaner. I won't buy a new car if I know that the manufacturer won't provide a loaner without restrictions.

I have to advise everyone thinking of buying one of these things to forget about it. Buy a Lexus, a BMW or an Infiniti, a Jeep, a GMC, anything. Don't take the chance on a VW.

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Sunroofs do not always form a perfect seal when closed, therefore the drains are needed. This also protects when the rear is open and it rains. Same reason you need to keep th edoor drain (bottom) open, so rain getting between the window and window seal will drain out.

If you find yourself in a hole, the first thing to do is stop diggin'.

But, hey, man, if you don't want water running on your seats, get out the Roto-Rooter and clear those drains.

I think the point many of us are trying to make (and this is really in support of you, beleive it or not) is that there is something wrong with your Touareg.

It is not normal for it to leak through the sunroof, as you implied in your original post. So, take it to a good service department and have them find the problem, fix it, and fix any peripheral damage from the leak.

Good luck.

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I agree with this point. PabloP, I don't know if you're still taking your's in to Pacific VW or not, but it definitely sounds like your dealer is subpar to say the least.

Ended up having the entire sunroof cartridge replaced!

Paul, I was mainly making the comment based on what happened concerning the loaner car issue. No reason why they shouldn't cover the first day, especially considering they've done it many times before. I don't know, nothing about Pacific was ever confidence inspiring as far as I'm concerned. I do admit that you've had some awful luck with the two Tregs you've owned. Hope it all works out.

Well there is a bit of info that wasn't in your original post that clears up a lot. I realize your first post was just venting your frustration out on the car, which is understandable. But if we had known the car was that new and had such little sunroof usage, I don't think anybody would have suggested it was the drain tubes getting clogged. That typically only happens if the car is parked with the roof open under something like trees with falling leaves for an extended period. I have used my sunroof much more than you but I have no problems. Something just isn't right about the buiid quality of your particular Touareg which is I guess your real complaint anyway. I know people have said this never happens on any other car but I have heard of it happening on a variety of German cars, VW's Audi's and BMW's. Maybe it's just a German thing, most brands only had either a glass tilting moonroof that didn't slide, or a solid metal sliding sunroof up until the late 90's. maybe they are still working out how to slide a glass roof, something the Japanese figured out in the 70's.

As far as Pacific VW goes, I have not had any bad experiences with them since they moved from Hermosa Beach to Hawthorne.

Has anyone have the same problem? If yes, I could use some help/advise.

Thank you!

Dealer diagnosed the leak to be from the seal of the sunroof glass. When I asked the question "Even if it is leaking why isn't the water drained through the drain holes" they replied there was excessive amounts of water coming in and drainage could not keep up. Oh, and there was a disconnected drainage hose???. I still believe my seal was just fine and the problem was only the disconnected hose. This time I got thrown under the bus by the dealer but for all of you out there who have the same issue - don't pay the dealer $400 for a disconnected hose - DIY.

Cheers!