Alright, after almost 3 years and over $20,000 spent at EIP it came to an end today. And once again it came with a last minute surprise, this time it was only another $200 but still a surprise.

First and formost, I was a happy EIP customer for a while until the lies and deceit just became overwhelming. I apologize for not being a true dubber and holding back all of these years and hope everyone can forgive me. I won't be surprised if you can't or if I lose a few friends after this post.

This most recent trip to EIP was for my turbo removal and sale to Andrew (pomme....) to benefit my father and the Operation THUMB fund. Well I spoke with and planned the removal out in May and set it up to occur June 2nd. On May 10th Rich and I finally agreed on a price of $1750 (all inculsive, and I have 3 different emails to prove this). One week later however I decided to see if I could lower the cost by purchasing oil/filter and all of the necessary parts so I wouldn't have to wait incase the parts weren't in EIP's stock. So I asked Rich if I supplied the parts could he do it for $1500? He said he couldn't so I said fine $1750 (all inclusive) but I already had oil/filter and head bolts so I sent them along and saved him money not having to buy those for me. Well after a week nothing was happening and I was getting angry PM's from Andrew in the UK because this was starting to get expensive for him (and I don't blame Andrew on bit). So John at EIP (Probably the absolute nicest guy and most helpful since Kyle left), did absolutely everything he could to get things right for me.

(JOHN, Please quit as you are too good for that place)

Unfortunately John wasn't working on the car so he had to go by what Rich and Fred were capable of doing. Then I get the email that I have a bad O2 sensor (well, it won't come out), so I have to buy one. But I told them it wasn't bad, it was stripped by them the last time and they couldn't get it out so the put a CAT delete on my car and charged me for that like I got an upgrade. All they did was push the blame to me as they do with everyone and everything so they don't have to pay. But too make a long story short, John did everything he could to get the kit off to the UK and my car finished. But to date (June 28) the ECU is still not in the UK and the turbo system just arrived yesterday. It took less than a week to remove, but 3 weeks to do what ever it is that EIP does and poor Andrew (pomme....) is still without his ECU.

This is old news but now to the real reasons we are here, to unveil some truths.

Seriously I am very sorry to all, I have known about a few of these for a while and others I have just learned about so again I will assist anyone who wishes to take action.

jettin123 (Chris) Your turbo kit is a used kit that was taken off of Kyle Izzets car (and I am sure you paid full price).

Jeremy (rabbitgtibbar) who is no longer on this site, without his knowledge EIP blew his motor during testing and replaced his pistons with pistons lying around the shop.

Big lu: EIP blew your engine twice and just pieced it together for you to take and then blamed it on you when it blew a 3rd time.

Les: Your kit was put together with used parts, actually I am pretty sure they were my used Stg one parts when I went ball bearing and COMP FMIC.

If any of you know Randy Sargent. Well his engine was blown and EIP used a used higher mileage engine to fix it without telling him.

Cesar (MyblueR32Turbo): His motor blew less than 5 days after getting the stage 1 and EIP and I talked him into Stg 2 so nobody would know (many did and I apologized a million times for this). But hey his car is not bad except he gets 120miles to the tank and burns a quart of oil an week. It will be fixed this weekend as Chris and I are removing it.

Rob Faur (Green R32) His car is running 20lbs of boost and Rich wont fix it. So once it blows Rich will make money rebuilding it.

AZsightsound (Brandon): Your car really never made over 450 wheel HP (after the initial run which you have the dyno sheet from) and I just found this out today. So the initial Dyno was 100% accurate but I was told that those numbers were never repeated and if you dyno'd it today that it would 100% not hit 450 whp

Every single R32 turbo has been back to RIP, sorry EIP for some issue or another (mine ended up with an oil leak and that "3 Year Warranty" is a joke and never honored. Smoke and mirrors my friend.

“My friend” received Cat cams and EIP said they were Schrick, and they still say it.

12V Turbo: You car caught on fire on the dyno just prior to the pick up. EIP cleaned it up and delivered it as ready to go.

Everyone and their mother knows: The race file was actually Nos and if you paid for that file demand your money back, oh and Rich's run at the track was of course NOS assisted.

Jessla: Your clutch was faulty and EIP made you pay for labor even though it wasn't anything he did. (Jessla has chimed in to say that he has actually had 3 clutch installs at EIP).

At the first R32 GTG, r32mxspd (Aaron) your car broke down do to them messing up your ECU and you now have a different in your car.

Oh and the first (test) Stg 2 before mine EIP blew the engine twice and the guy sold it on ebay.

Don't get me wrong EIP did a lot of very nice things for me and I am grateful for that but the bad definitely out weighs the good in this case.

Hope you make the right choice and good luck with all of your modding.

This one's for the THUMB .

Steven

edited content but you still get the picture.

Oh and JJ fought for me harder than anyone other than Kyle and I am sorry not to have mentioned you earlier. My intentions are to rid myself of everything that is bothering me and move on and I have done so.


Modified by R32 Turbo no more at 3:55 PM 6-29-2007

or you can always enjoy my beautiful photo
http://images2.rdefined.com/76229-1/eip.JPG

Modified by bostoneric at 3:50 PM 6-29-2007

Additionally, here are 3 links expanding on what Steven said about about Lu's R32:
http://forums.vwvortex.com/zerothread?id=2728169
http://forums.vwvortex.com/zerothread?id=2694835
http://forums.vwvortex.com/zerothread?id=2963559

-------

Thank you for your honesty, Steven.

I am at a complete loss for words.

Modified by Mike Solo at 10:04 PM 6-28-2007

Quote, originally posted by ElevatedGaze »

take that 17yr-old-handi-acura!

indeed at some of what you posted!!

Peace mate

04 BMP .:R32 (#2) - Weekend Fun
04 Volvo V70R - Daily Driver & Dog Hauler
06 S4 Cabriolet - wife's toy
My Fotki / RDEFINED.COM Where everyday is a G2G

X2 Sorry to hear about this Steven. The good pay for the bad..

best of luck!

http://digg.com/other_sports/V...at_yo

Amazing, you told me this was coming and that you were holding back, boy you were not kidding.

One word for these situations: Wrong!

VAG-com Hex-Com-Can with laptop if you need a scan. PM me.

"You ain't thinkin' of gettin' rid of the dank, are ya Moe?"
"Oh, but Moe! The dank! The dank!!"

Quote, originally posted by abe1.8t »

miles for president!

Like a rhinestone cowboy.

to all you guys out there good luck and keep your head up....better days will come

Modified by NYCCHoP at 3:23 PM 6-28-2007

Lakers

WTB: Clean MK3 or MK4 for D.D. P.M me

03 Honda Accord....with Vtech

sad just sad

its a good thing the majortity of eips customers dont come on vortex because they would be losing more customers fast

Steven

One thing remains... i guess this makes all us haters truely realists....

The sad thing is, I should feel vindicated... but all I feel is empty. Empty that fellow dubber's would be treated so callously.

Here's to hoping people learn from this and decide to spend their money better informed and elsewhere.

x2

Steven - you know how I feel.
To all others who have been affected by this - I am truly sorry and wish you all the best. Sad day.

http://www.verwustung.net
http://www.c2motorsports.net/index.asp
http://www.nothingleavesstock.com

.:PNW

If you need to PM me, send me a message to that name, as i do not log onto this user name anymore. Thank you.

13.35@101.66 N.A.

PSN: Ant_VR6

Quote, originally posted by GT42R32deepblue »

cause i'm trying to beat supras.. not lose to them.. who cares.. i did it cause i wanted to

Too bad that so many of us had to find this out the hard way.

My current sig says it all:

Quote, originally posted by VDubFan32 »

Building a car that enthusiasts love: $1.4B. Getting it wrong the second time around: Profitless. For real enthusiasts, there's the MKIV R32. For everyone else, there's the MKV.

Sirius Streamer GTR .: RIP CAI .: Neuspeed RSB .: OEM Sharan Antenna .: Clear Side Markers .: OEM Euroswitch .: Rear Fog .: DRL Disabled .: Sport Edition Fox 6 Winter Wheels

4 Laps on the Nurburgring in an Opel Astra

Sounds like their business was cash and carry only, no written receipts or contracts. Not sure how much sucess court proceeding will have without any of those, but it would NOT stop me for taking legal action against them.

VAG-com Hex-Com-Can with laptop if you need a scan. PM me.

"You ain't thinkin' of gettin' rid of the dank, are ya Moe?"
"Oh, but Moe! The dank! The dank!!"

See you at waterfest

flickr
TornadoR32 Picture Thread
DUBmotion
Canon 40D l Canon Battery Grip l Canon 28-135MM f/3.5-5.6 IS l Tamron 10-24MM f/4-5.6
VAG-COM available

Quote, originally posted by jettin123 »

This makes sense why they would not allow me to install my stage 1 kit when I bought it NEW(supposedly). . . .it was used.

What reason did they give you, Chris, for not allowing you to install your own kit?

Quote, originally posted by ElevatedGaze »

take that 17yr-old-handi-acura!