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    Thread: My e-acca order story

    1. Member
      Join Date
      May 26th, 2014
      Location
      Ottawa, Ontario
      Posts
      343
      Vehicles
      2018 Sportwagen Comfortline DAP, LP 4Motion 6MT
      06-24-2019 11:57 AM #1
      I ordered 2 sets of GSW R rear spoilers and a GSW R rear valance from e-acca in Latvia.

      The original quote for shipping was the quote they stuck with, unlike some of the stories about e-acca asking for more $$ for shipping after payment.

      All goods cam super fast and were packed super well.

      One of the spoilers was cracked so I shot E-acca an email and they said they would ship another at their cost right away.

      I received the replacement spoiler today.

      All in all I could not be happier with e-acca and the customer service I received.

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    3. 06-24-2019 11:58 AM #2
      Natalja recently left the company (( she was the go to girl, and well known here. Olga took over but she will he missed. Great company with a great mission!


      Sent from my iPhone using Tapatalk

    4. 06-24-2019 07:53 PM #3
      Quote Originally Posted by Luxus Panzer View Post
      I ordered 2 sets of GSW R rear spoilers and a GSW R rear valance from e-acca in Latvia.

      The original quote for shipping was the quote they stuck with, unlike some of the stories about e-acca asking for more $$ for shipping after payment.

      All goods cam super fast and were packed super well.

      One of the spoilers was cracked so I shot E-acca an email and they said they would ship another at their cost right away.

      I received the replacement spoiler today.

      All in all I could not be happier with e-acca and the customer service I received.
      Would you have a photo and a link to the rear spoiler?

      Oh, wait - you said 'sets'.. Guess you were referring to the two side pieces...
      Last edited by mr wrong; 06-24-2019 at 08:12 PM.

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    6. Member
      Join Date
      Dec 30th, 2013
      Location
      PQ Canada
      Posts
      227
      Vehicles
      2018 Wagen 6MT 4MO
      06-24-2019 08:23 PM #4
      Quote Originally Posted by Luxus Panzer View Post
      I ordered 2 sets of GSW R rear spoilers and a GSW R rear valance from e-acca in Latvia.

      The original quote for shipping was the quote they stuck with, unlike some of the stories about e-acca asking for more $$ for shipping after payment.

      All goods cam super fast and were packed super well.

      One of the spoilers was cracked so I shot E-acca an email and they said they would ship another at their cost right away.

      I received the replacement spoiler today.

      All in all I could not be happier with e-acca and the customer service I received.
      How long did it take total from the time you completed the order, to your door?

    7. Member
      Join Date
      May 26th, 2014
      Location
      Ottawa, Ontario
      Posts
      343
      Vehicles
      2018 Sportwagen Comfortline DAP, LP 4Motion 6MT
      06-25-2019 09:28 AM #5
      Quote Originally Posted by Polochon View Post
      How long did it take total from the time you completed the order, to your door?
      IIRC, approx 2 weeks

    8. Member
      Join Date
      Jul 20th, 2016
      Location
      GTA
      Posts
      101
      Vehicles
      2019 Golf Wagon 4Motion
      06-25-2019 09:20 PM #6
      Quote Originally Posted by ALLROADING17 View Post
      Natalja recently left the company (( she was the go to girl, and well known here. Olga took over but she will he missed. Great company with a great mission!


      Sent from my iPhone using Tapatalk
      Really? I ordered from them less than a month ago and she was still doing my order

    9. 06-25-2019 10:25 PM #7
      Quote Originally Posted by neoupa2002 View Post
      Really? I ordered from them less than a month ago and she was still doing my order
      Yeah- sadly


      Sent from my iPhone using Tapatalk

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