It was viewed as essential for team building, speed of decision making, and for creating a worldwide perspective amongst the employees.
Two years ago, we started to restrict airline travel, as part of a cost saving initiative and also to lower our environmental footprint.
Productivity actually improved and internal metrics showed an increase in employee work/life balance happiness.
Now, with the WFH orders surrounding Covid, the initial take is productivity may have been hurt a bit during this transition period, but all indicators are showing that productivity is improving.
Transportation costs have also obviously dropped to ZERO.
I think we will return to work travel and working at the office, once this is all over, but travel will probably be 50% of what it used to be.
I think the trouble with trying to forecast future trends, while going through a crisis, is accounting for human behavior and desires.
Since the dawn of personal computing, we've been hearing about the age of the "paperless office". While we probably use a lot less office paper than we did in the 1980s, we still use a lot of paper.
During the 9/11 crisis, pundits and futurists were envisioning trending away from new skyscrapers and more working from home. That hasn't exactly happened.
The digital era has also been promising telecommuting for decades, but we still commute to work in huge numbers.
I think this current situation might be seen as a dip in overall behaviors about WFH, business travel etc, but human nature will likely correct itself, and put us back on the path that we were previously on pre-Covid.
I'm rather sick of working and "living" from my house at this point, and would love to get back to the office again (but maybe not for a full 5 day week). The same for business (and personal) travel.
We're a software company and have been doing a lot of WebEx and Zoom stuff lately; we've got a lot of experience with that but are doing far more than usual and more than we would be able to reasonably travel to. But to your point, long term I'm sure our sales team won't be able to close nearly as many sales from those leads. The way I see it, over web, you can convey the raw information as well, but you can't build the business relationship as well. When people purchase something, they want to have confidence that it will do what they need and know who they're dealing with. That is just soo much more effectively accomplished in person.Originally Posted by Nealric
If travel doesn't bounce back eventually, a lot of business will have a lot of adapting to do.
Funny this thread came up today, I just gont an email that from Hertz that they are extending my Presidents Circle status till 2022, and all points set to expire this month are extended till the end of this year.
I have to use Hertz due to company policy, but what I like about it when it comes to using it for personal travel is it's relatively cheap due to my status. I booked the cheapest compact car for $10-20 per day, then just take what ever is in the Presidents Circle lot. Car selection is decent in general.
In regards to the buying a rental car, I had heard that they are built on a different line than those destined for retail sales. The person who told me that said they also put less sound deadening in them as well. Can anyone confirm or deny this?
| 20 Ram | 18 JLU Sport | 13 Altima | 01 BMW 740 iL | 74 SuperBeetle | 62 Ford Unibody |
My experience comes from my shop landlord who sells used cars and deals with a lot of ex rentals, mostly enterprise. He usually has 2-3 at anytime he and his wife are driving and one for sale, the rest are him finding cars for people.
I haven't heard anything to confirm or deny something like a second assembly line or less sound deadening. The second assembly line sounds like there would be no truth to that, less sound deadening maybe but seems like an odd change.
What I have seen is weird specs, mostly things that would add cost to a car that would be in a rental fleet and need to be fixed like a mirror getting knocked off. He has bought a few cars that should have had standard blind spot or lane departure warning.. and they don't. He also got a Cadillac about 2 year ago that based on the vin should have had parking sensors but didn't exist in either the front or rear bumpers. His contact at enterprise said the car didn't show any history of them being replaced (they seem good with disclosing that). Enterprise actually paid to have the correct bumpers put on, everything was there ready to wire in behind the bumpers.
https://www.zdnet.com/article/enterp...orm-customers/Enterprise Rent-A-Car, the nation's largest private buyer of new cars and seller of used ones, is in hot water today after the company chose to remove a standard safety feature -- side-curtain airbags -- from thousands of Chevrolet Impala fleet vehicles and then sold them on the open market without disclosing the alteration. *** Why remove them? Enterprise says the cost-shaving maneuver saved the company $175 for each Impala, or about $11.5 million total. The move "does not violate any federal mandate", the Star reports Enterprise as stating.
^Note when they say "remove them" they really mean no order the cars with them.
Speaking of which, my National Exec status was extended to 02/2022 which is cool.
Overall, I'll guess anyone that would know enough to affirmatively say one way or another probably has some sort of employment agreement or NDA that would prevent them.
Well I definitely feel for anyone who's livelihood is threatened by this. The whole travel industry is taking such a massive hit. Of course with the past decades focus turning from competing by offering superior services to competing by extorting more fees from consumers (while continuing to cater to business traveler), I don't think many will mourn the pain of rentals, hotels and airlines.
It's just crazy to look at how abrupt this has turned from overall solid economic footing to a seemingly bottomless chasm.
Our corporate travel tried to go "only" Hertz about 6 or 8 years ago. First trip I took with them they did not have a car to fulfill my reservation, but offered an expensive upgrade to a Mercedes they had on hand. That was the last time I booked them when they were not the literal only option available. I'll typically rent 10-30 times a year in US and DE, and find that National usually has a better selection and better service.
2014 Passat SE, 1.8tsi, 5sp / 1986 Golf Custom
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I remember Hertz used to be, or at least felt higher end than the other rental car companies. Growing up in the '90s, my folks used to rent from Hertz when we were on vacation because of the corporate relationship between IBM and Hertz. Cars usually had <10,000 miles on them, were almost always Fords/Mercurys or FoMoCo affiliates, and always mid-level trim levels when others were rocking base models. Yeah, upper level stuff But even still, they were always new (same or next model year) and in great condition.
At some point, they seemed to go down hill, and others started marginally improving. I worked for Enterprise in the mid-aughts and while there were definitely some stereotypical rental car practices - they kept a good amount of their units until 40K miles, bought used units from other rental car companies, etc. - but there were also attempts to keep newer/particular units in certain areas and improve the fleet overall. I've noticed that in the past 5-8 years when I've rented with them as a consumer, they've definitely upped the quality of service. Same with National (used to rent with them a bunch too) - never had a terrible experience with them.
My last Hertz rental was an emergency rental at JFK or LGA (can't remember which) because my flight was diverted. They gave me a Camry that was in pretty rough shape (dents, scrapes, interior was disgusting) and wouldn't switch me out into anything else. The kicker was it also had expired plates, which the person at the counter told me was "not my problem." That and their non-competitive pricing have kept me from being a customer (that and now my corporate discount with Avis).
Avis is another one that I feel has fallen significantly since the 90's. They used to essentially be the GM-equivalent to Hertz, because for a while they had an all-GM fleet. I rent with Avis now because corporate discount, but their cars have all been hit or miss. Had some embarrassing quality problems on some 'luxury' rentals (Mustang 'vert, Chrysler 300) and a Camry with a drivers window that only rolled down halfway (wonder what kind of drugs were stuffed in the door?) and some cheap replacement tires by the time the car rolled 8K on the odometer.